Robot vacuum’s app connection is unstable; it frequently disconnects or fails to receive commands.

Safety first: No internal access required.

Steps:

• 1. Improve Wi‑Fi coverage: Move the dock closer to the router or use a Wi‑Fi extender to improve signal strength.
• 2. Check router settings: Ensure the robot is connected to a 2.4 GHz network if required and that isolation features (like AP isolation) are disabled.
• 3. Update firmware and app: Ensure both the Miele app and robot firmware are up to date.
• 4. Re-pair device: Remove the robot from the app and add it again following the pairing instructions.

When to call a technician: If connectivity issues persist only with this robot while other devices are stable, the internal Wi‑Fi module may be faulty and require service.