Miele
Front Caster Wheel Jam
Robot vacuum’s front caster wheel does not rotate freely, causing drag marks or navigation issues.
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Possible Causes
Hair wrapped around caster axle, Debris in caster housing, Worn caster bearing, Bent caster shaft
How to Fix / Troubleshooting
Safety first: Turn the robot OFF before working on the caster wheel.
Steps:
- 1. Remove caster wheel: Pull the front caster wheel assembly straight out of its socket (most designs allow this).
- 2. Clean axle and housing: Remove hair and debris from the wheel and axle. Clean the socket in the robot body.
- 3. Check rotation: Spin the wheel by hand; it should rotate freely. If it feels rough or sticks, replace the caster wheel assembly.
- 4. Reinstall: Push the caster back into its socket until it clicks.
When to call a technician: If the caster mount is damaged or the wheel cannot be removed, professional service may be needed to replace the assembly.
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Repair Difficulty
Very Easy
1/5
Required Part
Front Caster Wheel Assembly
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