E14
Neabot
IMU / Gyroscope Calibration Fault
Robot vacuum reports E14 and stops; often related to an internal sensor calibration or gyro error.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Robot started on uneven or sloped surface, Strong vibration during startup, Internal IMU (inertial measurement unit) failure, Firmware calibration issue
How to Fix / Troubleshooting
Safety first: Turn off the robot.
- Flat surface restart: Place the robot on a firm, level floor away from carpets with thick pile. Turn it on and allow it to complete its startup sequence without moving it.
- Reboot and retry: If the error persists, power cycle the robot and try again.
- Firmware update: Use the Neabot app to check for firmware updates that may improve sensor calibration.
- Factory reset: As a last resort, perform a factory reset according to the user manual, then reconfigure the robot.
- Service: If E14 continues after these steps, the internal IMU module or mainboard may be defective and require replacement.
Warning: Do not drop or strike the robot; shock can permanently damage the gyroscope and accelerometer.
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Repair Difficulty
Hard
4/5
Required Part
IMU / Gyroscope Module
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