OKP Non-Volatile Memory / Backup Power Issue

Robot vacuum’s clock, schedule, or Wi‑Fi settings reset frequently

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Firmware corruption, Internal backup capacitor failure, Frequent hard power-offs, Main board memory fault

Safety first: Keep the robot on the dock when not in use.

Step 1 – Avoid switching main power off: Leave the main switch ON so the robot can maintain settings.
Step 2 – Firmware update: Use the OKP app to update firmware.
Step 3 – Factory reset: Perform a factory reset via the app or button sequence (see manual), then reconfigure Wi‑Fi and schedules.
Step 4 – If resets continue: The main board’s memory or backup power circuit may be failing and require replacement.

Medium 3/5

Main Control Board

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