Robot vacuum frequently gets stuck on low thresholds, rugs, or cables.

Safety first: Turn OFF the robot before inspecting the underside.

• Clean main brush and wheels: Remove hair and debris from the main brush and drive wheels to reduce drag.
• Check wheel suspension: Press each wheel up and down to ensure it moves freely and springs back. If a wheel is loose or does not spring, the suspension may be damaged.
• Inspect wheel treads: If the rubber is smooth or cracked, replace the wheel module to restore traction.
• Adjust environment: Secure or remove loose cables and consider using threshold ramps for high transitions.
• Battery health: If the robot struggles more as the battery discharges, test with a new or known-good battery pack.