Philips False Obstacle / Bumper Detection

Robot vacuum frequently reports 'stuck' or stops in open areas without visible obstacles.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Sticky front bumper, Weak bumper springs, Misaligned bumper switch, Debris lodged behind bumper

How to Fix / Troubleshooting

Safety first: Turn OFF the robot before manipulating the bumper.

  • Test bumper movement: Press the bumper in and release across its width. It should move smoothly and return fully.
  • Clean bumper gap: Use compressed air or a thin brush to remove dust and debris from the gap between the bumper and body.
  • Inspect springs: Look for broken or dislodged springs visible through the bumper gap.
  • Power cycle and test: Turn the robot ON and run it in an open area to see if the false stuck messages continue.
  • Service if needed: If the bumper still misbehaves, the internal switch assembly may need adjustment or replacement.
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Repair Difficulty

Medium 3/5

Required Part

Front Bumper Switch Assembly
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