Philips
False Obstacle / Bumper Detection
Robot vacuum frequently reports 'stuck' or stops in open areas without visible obstacles.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Sticky front bumper, Weak bumper springs, Misaligned bumper switch, Debris lodged behind bumper
How to Fix / Troubleshooting
Safety first: Turn OFF the robot before manipulating the bumper.
- Test bumper movement: Press the bumper in and release across its width. It should move smoothly and return fully.
- Clean bumper gap: Use compressed air or a thin brush to remove dust and debris from the gap between the bumper and body.
- Inspect springs: Look for broken or dislodged springs visible through the bumper gap.
- Power cycle and test: Turn the robot ON and run it in an open area to see if the false stuck messages continue.
- Service if needed: If the bumper still misbehaves, the internal switch assembly may need adjustment or replacement.
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Repair Difficulty
Medium
3/5
Required Part
Front Bumper Switch Assembly
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