How to Fix / Troubleshooting

Safety first: Turn OFF the robot and remove it from the dock before opening any covers.

Check for movement-triggered shutdown: Gently tap or move the robot while it is running to see if it shuts off, indicating a loose connection.
Inspect battery compartment: If user-accessible, open the battery door and ensure the battery pack is firmly seated and its connector is fully inserted.
Toggle main switch: Operate the main power switch several times to clear minor oxidation on contacts.
Test again: Run a full cleaning cycle and monitor whether the robot still stops unexpectedly.
Service if unresolved: If the problem persists, there may be an internal wiring or PCB fault that requires professional diagnosis and repair.

Robot vacuum starts cleaning but stops after a few minutes with no error code; battery indicator still shows charge.

Possible Causes