Roborock robot vacuum reports “Error 11” / “Suction fan error” and stops vacuuming.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Turn off the robot and remove the dustbin and main brush before inspecting.
Step-by-step:
- Check for blockages: Look into the suction inlet behind the main brush and into the dustbin air outlet. Remove any visible debris.
- Clean dustbin thoroughly: Empty the bin and wipe internal channels with a dry cloth. Ensure the filter is clean and properly installed.
- Power cycle: With the bin reinstalled, power the robot on and start a cleaning cycle. Listen for the fan spinning up.
If the fan does not run or the error returns: The suction fan assembly is likely faulty and must be replaced. This requires opening the robot and disconnecting the fan from the main board; consider professional service.
Repair Difficulty
Required Part
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