Error 23
Roborock
Auto-Empty Dock Suction or Path Blockage
Roborock robot vacuum with auto-empty dock reports “Error 23” / “Dust collection error” after returning to the dock.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Dust bag full in dock, Dock suction channel clogged, Rubber seals between robot and dock misaligned, Dock blower motor fault
How to Fix / Troubleshooting
Safety first: Unplug the auto-empty dock before opening it.
Step-by-step:
- Check dust bag: Open the dock cover and inspect the dust bag. Replace it if full or damaged.
- Inspect suction port: Look into the dock’s suction port and the matching port on the robot’s dustbin. Remove any clumps of dust or debris.
- Clean seals: Wipe the rubber seals and gaskets on both the dock and robot to ensure a tight connection.
- Test again: Plug the dock back in, place the robot on the dock, and trigger a dust collection cycle from the app.
If the error continues: The dock’s blower motor or internal ducting may be faulty and require service or replacement.
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Repair Difficulty
Medium
3/5
Required Part
Auto-Empty Dock Blower Motor
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