Roborock Wi‑Fi Module or Network Compatibility Issue

Robot vacuum cannot connect to Wi‑Fi or frequently drops connection, but otherwise cleans normally.

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Possible Causes

Router using unsupported 5 GHz only, Weak signal at dock location, Wi‑Fi password or encryption changes, Internal Wi‑Fi module fault

How to Fix / Troubleshooting

Safety first: No electrical disassembly is needed; work through the app and router.

Step-by-step:

  • Use 2.4 GHz network: Ensure your router broadcasts a 2.4 GHz SSID; Roborock robots typically do not support 5 GHz only.
  • Move dock closer to router: Place the dock where Wi‑Fi signal is strong.
  • Reset Wi‑Fi on robot: Use the button combination in the manual to reset Wi‑Fi, then re-add the robot in the app.

If the robot cannot see any networks while other devices can, the internal Wi‑Fi module may be faulty and require main board repair or replacement.

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Repair Difficulty

Easy 2/5

Required Part

Wi‑Fi Module (on Main Control Board)
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