Roborock
Wi‑Fi Module or Network Compatibility Issue
Robot vacuum cannot connect to Wi‑Fi or frequently drops connection, but otherwise cleans normally.
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Possible Causes
Router using unsupported 5 GHz only, Weak signal at dock location, Wi‑Fi password or encryption changes, Internal Wi‑Fi module fault
How to Fix / Troubleshooting
Safety first: No electrical disassembly is needed; work through the app and router.
Step-by-step:
- Use 2.4 GHz network: Ensure your router broadcasts a 2.4 GHz SSID; Roborock robots typically do not support 5 GHz only.
- Move dock closer to router: Place the dock where Wi‑Fi signal is strong.
- Reset Wi‑Fi on robot: Use the button combination in the manual to reset Wi‑Fi, then re-add the robot in the app.
If the robot cannot see any networks while other devices can, the internal Wi‑Fi module may be faulty and require main board repair or replacement.
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Repair Difficulty
Easy
2/5
Required Part
Wi‑Fi Module (on Main Control Board)
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