Roborock Scheduling or Communication Fault

Robot vacuum does not start cleaning on schedule, even though schedules are set in the app.

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Possible Causes

Robot not connected to Wi‑Fi, Time zone or clock incorrect, Multiple conflicting schedules, Firmware bug affecting scheduling

How to Fix / Troubleshooting

Safety first: Ensure the robot is on the dock and powered.

Step-by-step:

  • Check Wi‑Fi connection: Open the Roborock app and confirm the robot is online.
  • Verify time settings: Ensure your phone and the robot are set to the correct time zone and time.
  • Review schedules: Delete all existing schedules and create a new simple schedule as a test.
  • Update firmware: Check for and install any firmware updates.

If scheduling still fails but manual cleaning works, there may be a firmware or main board issue requiring support from Roborock.

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Repair Difficulty

Very Easy 1/5
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