Roborock
Mobility Limitation or Clearance Issue
Robot vacuum gets stuck frequently on carpets, thresholds, or under furniture without showing a specific error code.
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Possible Causes
Carpet too thick for wheel clearance, Threshold higher than wheel climb spec, Furniture clearance lower than robot height, Worn drive wheels reducing traction
How to Fix / Troubleshooting
Safety first: Manually free the robot and power it off if it continues to struggle.
Step-by-step:
- Identify problem spots: Note where the robot gets stuck (specific rugs, thresholds, furniture).
- Use app restrictions: Set no-go zones or virtual walls around problematic areas in the Roborock app.
- Adjust environment: Add small ramps to high thresholds, secure loose rug edges, or raise low furniture slightly if possible.
- Inspect wheels: Check drive wheels for wear or slick surfaces. Replace wheel modules if treads are badly worn.
These adjustments usually resolve frequent non-error-code stalls.
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Repair Difficulty
Very Easy
1/5
Required Part
Drive Wheel Module
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