E11
Rowenta
Gyroscope / IMU Sensor Error
Robot reports E11; mapping is inaccurate or robot drives erratically in open areas
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Internal IMU (gyroscope) calibration failure, Strong magnetic interference, Loose IMU connector, Faulty IMU chip on main PCB
How to Fix / Troubleshooting
Safety first: Keep the robot on a flat, stable surface during calibration attempts.
- 1. Power cycle: Turn the main power switch OFF for 30 seconds, then ON again.
- 2. Flat‑surface reset: Place the robot on a level floor and perform a factory reset or sensor calibration through the Rowenta app or control panel (refer to user manual for exact steps).
- 3. Remove interference: Avoid using the robot near large speakers, strong magnets, or metal structures during calibration.
- 4. Firmware update: Check the Rowenta app for firmware updates that may address sensor issues.
- 5. Hardware fault: If E11 persists after calibration and updates, the IMU module or main PCB may be defective and require replacement.
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Repair Difficulty
Hard
4/5
Required Part
IMU / Gyroscope Module
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