Rowenta Robot Vacuums Error Codes

E1

Robot vacuum will not start cleaning; short beep sequence; E1 shown in app or on display

Main Power Supply / Battery Protection Fault

E10

Robot shows E10 and side brushes do not rotate or stop intermittently

Side Brush Motor Overload / Failure

E11

Robot reports E11; mapping is inaccurate or robot drives erratically in open areas

Gyroscope / IMU Sensor Error

E12

Robot cannot connect to Wi‑Fi or app; E12 or Wi‑Fi error shown

Wi‑Fi Communication / Module Error

E13

Robot reports E13; dustbin icon may flash and robot refuses to start

Dustbin Presence / Full Sensor Error

E14

Robot stops and displays E14; may occur when climbing thresholds or rugs

Lifted / Stuck Robot Detection Error

E15

Robot with mopping function shows E15; water icon may flash; mop mode disabled

Water Tank / Pump Error (Hybrid Models)

E16

Robot displays E16; fan noise may be abnormal; suction may be weak or absent

Suction Motor Overheat Protection

E17

Robot reports E17; mapping fails to start or stops quickly; models with laser turret affected

LDS / Laser Distance Sensor Error (Lidar Models)

E18

Robot shows E18; front caster wheel may be stuck or not rotating

Front Caster Wheel Blocked

E19

Robot displays E19; may shut down unexpectedly during cleaning

Battery Temperature Sensor Error

E2

Robot stops shortly after starting, beeps, and displays E2; may not leave the dock

Charging Dock / External Power Fault

E20

Robot shows E20; general internal error; may not start cleaning at all

Main Control Board / Firmware Error

E3

Robot vacuum does not move; wheels twitch then E3 error appears

Left Drive Wheel Motor Stall

E4

Robot vacuum spins in place or veers strongly to one side; E4 error displayed

Right Drive Wheel Motor Stall

E5

Robot stops and displays E5; suction motor does not start or stops after a few seconds

Main Suction Motor Overload / Failure

E6

Robot reports E6 and stops near obstacles; may not detect walls correctly

Front Bumper / Obstacle Sensor Fault

E7

Robot stops near stairs or dark carpets and shows E7; may refuse to move forward

Cliff / Anti‑Drop Sensor Error

E8

Robot cannot find the charging base; E8 error in app or on display after repeated docking attempts

Infrared Docking Sensor / Home Signal Error

E9

Robot reports E9 and stops; may occur when transitioning between floor types

Main Brush Motor Overload / Jam

Symptom

Robot vacuum body or top cover feels loose or creaks when lifted

Chassis / Structural Looseness

Symptom

Robot vacuum connects to Wi‑Fi but frequently drops connection or appears offline in the app

Unstable Wireless Communication

Symptom

Robot vacuum does not respond to start/stop button presses on the unit

Keypad / Button Panel Failure

Symptom

Robot vacuum does not return to the charging base at the end of cleaning

Auto‑Docking Failure

Symptom

Robot vacuum does not turn on at all; no lights, no sounds

Complete Power Loss

Symptom

Robot vacuum drags the mop pad dry; little or no water on the floor (mopping models)

Insufficient Water Flow to Mop Pad

Symptom

Robot vacuum frequently reports that the dustbin is full even when it is empty

False Dustbin Full Detection

Symptom

Robot vacuum gets stuck frequently on thresholds, rugs, or chair legs

Mobility / Obstacle Handling Issue

Symptom

Robot vacuum is unusually quiet and seems not to be vacuuming, even though it moves normally

Suction Motor Not Running

Symptom

Robot vacuum is very loud during operation; grinding or rattling noises

Mechanical Noise from Brush or Motor Assemblies

Symptom

Robot vacuum leaves black marks or rubber residue on floors

Drive Wheel or Caster Wheel Material Degradation

Symptom

Robot vacuum leaves dirty patches and seems to miss large areas of the room

Navigation / Coverage Inefficiency

Symptom

Robot vacuum leaves fine dust in the air; increased sneezing or allergy symptoms when running

Ineffective Filtration / HEPA Bypass

Symptom

Robot vacuum leaves puddles or excessive water on the floor (mopping models)

Excessive Water Dispensing

Symptom

Robot vacuum leaves streaks of dust or hair; main brush not picking up debris

Main Brush Ineffective Cleaning

Symptom

Robot vacuum randomly reboots during cleaning without showing a specific error code

Intermittent Power / Firmware Crash

Symptom

Robot vacuum runs but suction is very weak; debris left on floor

Reduced Airflow / Suction Loss

Symptom

Robot vacuum smells burnt or emits a strong hot plastic odor during use

Overheating Component / Electrical Stress

Symptom

Robot vacuum starts but shuts off after a few minutes of cleaning

Battery Capacity Degradation

Symptom

Side brushes spin but scatter debris instead of sweeping it into the suction path

Side Brush Over‑Agitation / Wear