Robot vacuum connects to Wi‑Fi but frequently drops connection or appears offline in the app

Safety first: No internal access is required for basic troubleshooting.

• 1. Improve signal: Move the router or dock to reduce distance and walls between them. Avoid placing the dock near large metal objects or appliances.
• 2. Change Wi‑Fi channel: Log into your router and switch to a less congested 2.4 GHz channel (1, 6, or 11).
• 3. Reduce interference: Keep cordless phones, baby monitors, and microwaves away from the dock area.
• 4. Firmware update: Ensure both router and robot firmware are up to date.