C13
Samsung
Internal Temperature Sensor Error
Robot vacuum displays C13 and may shut down unexpectedly during cleaning.
Advertisements
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Advertisements
Possible Causes
Failed thermistor on main PCB or battery, Blocked ventilation causing overheating, Fan motor not running, Firmware misreading temperature
How to Fix / Troubleshooting
Safety first: If the robot feels very hot, stop using it and let it cool completely before further testing.
- Allow cooling: Turn off the robot and remove it from the dock. Let it sit in a cool, ventilated area for at least 1 hour.
- Check vents and filters: Inspect all air vents and the dustbin filter. Clean any dust buildup that could restrict airflow.
- Test fan operation: Start the robot and listen for the suction fan. If it does not run, the unit may overheat quickly and trigger C13.
- Persistent C13: Indicates a faulty temperature sensor (on the battery pack or main PCB) or a failing fan motor. These components should be tested and replaced by a technician.
Advertisements
Repair Difficulty
Hard
4/5
Advertisements