E1
Samsung Main Brush Motor Error

Robot vacuum displays E1 and will not start cleaning.

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Possible Causes

Main brush jammed by debris, Worn main brush bearings, Failed main brush motor, Loose motor connector

How to Fix / Troubleshooting

Safety first: Turn off the robot and remove it from the dock before working underneath.

  • Remove main brush: Unlock the brush cover and lift out the main brush. Clear all hair, threads, and debris from the bristles and end caps.
  • Clean brush housing: Remove any debris from the brush chamber and suction inlet.
  • Inspect brush ends: Ensure the end caps spin freely. If they are seized or melted, replace the main brush assembly.
  • Test without brush: With the brush removed, start the robot briefly. If the motor spins freely and E1 clears, reinstall a cleaned or new brush. If the motor does not spin, the motor or wiring is likely faulty and needs replacement.
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Repair Difficulty

Easy 2/5

Required Part

Main Brush Motor
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