Robot vacuum shows E6 and may not move or may move erratically.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Drive wheel jammed, Failed drive motor, Damaged gearbox, Loose motor connector

Safety first: Turn off the robot and place it upside down.

Check for jams: Rotate each drive wheel by hand. Remove any hair, threads, or debris from the wheel wells and axles.
Inspect wheel suspension: Ensure each wheel can move up and down freely. Free any stuck suspension with gentle pressure.
Test movement: Power on the robot and start a cleaning cycle. If one wheel does not turn, note which side.
Service if needed: The affected drive motor assembly or its wiring may need replacement by a technician.

Medium 3/5

Drive Motor Assembly

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