Samsung
Intermittent Wi‑Fi Connectivity
Robot vacuum does not connect to Wi‑Fi or frequently disconnects, but still cleans normally.
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Possible Causes
Weak Wi‑Fi signal at dock, Router compatibility issues, Interference from other devices, Degraded Wi‑Fi module
How to Fix / Troubleshooting
Safety first: No special safety concerns.
- Improve signal: Move the Wi‑Fi router closer to the dock or use a 2.4 GHz extender near the robot’s home base.
- Check router settings: Ensure 2.4 GHz is enabled, and that the SSID and password contain only standard characters.
- Re‑add robot: Remove the robot from the Samsung app and perform the pairing process again.
- If disconnections persist: The Wi‑Fi module may be degrading; continued cleaning is safe, but app features may require module or PCB replacement.
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Repair Difficulty
Easy
2/5
Required Part
Main PCB Assembly
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