Robot vacuum gets stuck frequently on thresholds, rugs, or cables without showing an error code.

Safety first: Turn off the robot before freeing it from obstacles.

• Optimize environment: Secure or remove loose cables, tuck rug edges under, and avoid very thick rugs in the cleaning path.
• Check wheel condition: Inspect drive wheels for worn treads or damage. Replace if the rubber is smooth or cracked.
• Test on different surfaces: Run the robot in a simpler area to confirm it moves normally on flat floors.
• If still easily stuck: The wheel suspension may be weak or damaged and may require replacement of the drive wheel assemblies.