Samsung
Navigation / Mapping Degradation
Robot vacuum maps rooms incorrectly or misses large areas, with no specific error code.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Dirty camera or sensors, Cluttered environment, Firmware mapping bug, Failing navigation sensor (camera, gyro, or lidar on some models)
How to Fix / Troubleshooting
Safety first: Standard precautions only.
- Clean all sensors: Wipe the top camera (if present), front obstacle sensors, and underside cliff sensors with a soft cloth.
- Reduce clutter: Remove temporary obstacles (chairs pulled out, toys, cables) during mapping runs.
- Delete and remap: In the app, delete the existing map and perform a full mapping run with doors open and good lighting.
- If mapping remains poor: A navigation sensor (camera or gyro) may be failing and require professional diagnosis and replacement.
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Repair Difficulty
Medium
3/5
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