Robot does not respond to app commands, but cleans normally via buttons.

Safety first: No hardware risk; this is primarily a connectivity issue.

Software steps:

• Check that the robot shows as online in the Tesvor app; if offline, verify Wi‑Fi connectivity.
• Log out and back into the app, or reinstall the app.
• Remove the robot from the app and re-add it following the pairing instructions.
• Update the robot firmware if an update is available.

If the robot never appears online despite successful pairing: The Wi‑Fi module may be partially failing. Hardware replacement of the Wi‑Fi module or main board may be required.