E11
Ultenic Dust Bin Detection Error

Robot vacuum shows E11 and may not detect the dust bin correctly.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Dust bin not fully inserted, Dirty or bent bin detection switch, Broken bin latch, Faulty bin sensor

How to Fix / Troubleshooting

Safety first: Power OFF the robot.

  • Remove and reinstall bin: Take out the dust bin and inspect the rails and latch. Reinsert firmly until you hear a click.
  • Clean detection area: Locate the bin detection switch or optical sensor inside the bin cavity. Wipe with a dry cloth to remove dust.
  • Check for damage: Ensure the plastic tab on the dust bin that actuates the switch is not broken or worn.
  • Test: Turn the robot ON and see if the error clears when the bin is inserted.
  • If E11 remains: The dust bin detection switch or sensor on the main board may be faulty. This requires disassembly to access and replace the switch or the main PCB.
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Repair Difficulty

Medium 3/5

Required Part

Dust Bin Detection Switch
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