Ultenic
Abrasive Contact with Floor
Robot vacuum leaves scratch marks or scuffs on delicate floors.
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Possible Causes
Worn or hard main brush bristles, Debris stuck under chassis, Hard plastic dragging from broken parts, Worn wheel treads
How to Fix / Troubleshooting
Safety first: Stop using the robot on delicate floors until resolved.
- Inspect underside: Check for broken plastic pieces, screws, or sharp debris protruding from the bottom.
- Check brushes: Examine the main brush and side brush for hard or damaged bristles. Replace with soft-bristle Ultenic brushes if needed.
- Inspect wheels: Ensure rubber treads are intact and not peeling.
- Test on small area: After replacing or repairing parts, test on a small, inconspicuous area of floor.
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Repair Difficulty
Easy
2/5
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