C10
Wyze Front Caster Wheel Jam or Navigation Sensor Interference

Wyze robot vacuum shows C10 and stops; often indicates a stuck front caster wheel or navigation error.

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Possible Causes

Debris wrapped around front caster axle, Caster wheel seized in bracket, Dirt on front optical navigation window (if present), Misaligned caster assembly

How to Fix / Troubleshooting

Safety first: Power off the robot and remove it from the dock.

  • Inspect front caster: Turn the robot over and locate the small front wheel. Spin it with your fingers; it should rotate freely and swivel 360°.
  • Remove and clean caster: On most Wyze models, the caster wheel assembly pulls straight out. Remove it, then clear hair and debris from the axle and socket. Clean the wheel with a dry cloth.
  • Reinstall caster: Push the caster assembly back into its socket until it clicks and spins freely.
  • Clean front sensors: If your model has a front-facing optical sensor or LiDAR window, wipe it gently with a microfiber cloth to remove dust.
  • Test operation: Place the robot on a flat surface and start a cleaning cycle. Observe whether it moves smoothly.
  • If C10 persists: The caster sensor (if equipped) or navigation system may be faulty. Further repair requires internal access and should be handled by a technician.
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Repair Difficulty

Easy 2/5

Required Part

Wyze Front Caster Wheel Assembly
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