Wyze Battery Not Holding Charge

Wyze robot vacuum powers on but immediately shuts off when removed from the dock.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Aged or degraded battery cells, Loose battery connector, Faulty battery protection circuit, Main board not detecting battery correctly

How to Fix / Troubleshooting

Safety first: Turn off the robot and remove it from the dock before opening any battery compartment.

  • Charge fully: Leave the robot on the dock for at least 4 hours until the app shows 100% charge.
  • Test runtime: Start a cleaning cycle and time how long it runs before shutting off. If it stops within a few minutes, the battery is likely failing.
  • Inspect battery connection: If accessible, remove the bottom cover and check that the battery connector is firmly seated in the main board.
  • Replace battery: Install a genuine Wyze replacement battery, following the manual's instructions.
  • If problem persists with new battery: The charging or battery detection circuit on the main board may be defective and will require professional repair.
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Repair Difficulty

Medium 3/5

Required Part

Wyze Robot Vacuum Battery Pack
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