Robot vacuum reports 'Error 9' / voice prompt 'Error 9: Dustbin missing or not installed correctly' even when the bin is in place.

Safety first: Turn off the robot before inspecting the dustbin area.

• 1. Reseat the dustbin:
  • Remove the dustbin completely.
  • Check for debris around the dustbin slot.
  • Reinsert the dustbin firmly until it clicks.
• 2. Inspect dustbin tabs and magnets:
  • Look for small plastic tabs or magnets on the dustbin that interact with sensors.
  • If a tab is broken or a magnet is missing, replace the dustbin.
• 3. Clean the sensor area:
  • Use a dry cloth or cotton swab to clean the dustbin sensor window or switch area inside the robot.
• 4. Advanced check:
  • Remove the top cover to access the dustbin detection switch or Hall sensor.
  • Ensure the connector is secure and the switch is not physically damaged.
• 5. Replacement:
  • If the robot still reports the bin as missing, replace the dustbin or the dustbin detection sensor/switch.