Robot vacuum frequently gets stuck on carpets, thresholds, or floor transitions without showing an error code.

Safety first: Turn off the robot before freeing it from obstacles.

• 1. Adjust environment:
  • Use no-go zones or virtual walls in the app to block problematic areas.
  • Secure loose rugs or remove very thick mats.
• 2. Inspect wheels:
  • Check the tread on the drive wheels; if smooth or cracked, replace the wheel modules.
  • Ensure wheels move up and down freely.
• 3. Reduce obstacles:
  • Install small ramps at high thresholds if possible.
• 4. If the robot still struggles on normal thresholds:
  • Wheel suspension springs or modules may be weak and require replacement.