Thermostat shows E19 and cannot control whole-home dehumidifier or over-cools for dehumidification
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Turn off power to the furnace/air handler and any standalone dehumidifier at the breaker before working on wiring.
- Step 1 – Check settings: In the thermostat installer menu, verify dehumidification is enabled only if your Amana system supports it. Confirm the correct control method (overcooling vs. dedicated dehumidifier) is selected.
- Step 2 – Inspect wiring: At the thermostat and Amana control board, verify the dehumidification control wires are on the correct DHUM or dehumidifier terminals and are secure.
- Step 3 – Test dehumidifier manually (advanced): Follow the Amana or dehumidifier manufacturer’s instructions to manually energize the control circuit. If the dehumidifier runs, the thermostat or wiring is suspect.
- Step 4 – Disable feature temporarily: If E19 persists and you do not rely on dehumidification, disable the dehumidification feature in the thermostat to restore normal heating/cooling while awaiting service.
When to call a professional: For integrated dehumidification with Amana equipment, an HVAC technician should verify wiring and configuration.
Repair Difficulty
Required Part
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