Thermostat cannot be added to or controlled by the Amana smart app despite being on Wi‑Fi

Safety first: No electrical work is required.

• Step 1 – Update app: Ensure you are using the latest version of the Amana smart app.
• Step 2 – Check account region: Confirm your Amana account region matches the thermostat’s supported region.
• Step 3 – Remove old pairings: If the thermostat was previously linked to another account, use the thermostat menu to remove cloud/account linkage or perform a factory reset.
• Step 4 – Retry pairing: Follow the in-app instructions carefully to add the thermostat, ensuring the phone is on the same Wi‑Fi network.
• Step 5 – Contact support: If pairing still fails, contact Amana support to check for backend registration issues.

When to call a professional: Typically not required; Amana support can resolve most pairing issues remotely.