Thermostat loses Wi‑Fi connection frequently or cannot stay connected

Safety first: No electrical panel work is required.

• Step 1 – Check signal strength: On the thermostat or app, view Wi‑Fi signal strength. If low, move the router closer or add a Wi‑Fi extender.
• Step 2 – Change router channel: Log into your router and change the 2.4 GHz channel to a less congested one (1, 6, or 11).
• Step 3 – Update router firmware: Ensure your router is running the latest firmware from the manufacturer.
• Step 4 – Re-add network: Forget the Wi‑Fi network on the thermostat and re-add it, carefully entering the password.
• Step 5 – Replace thermostat: If other devices are stable on Wi‑Fi and only the thermostat drops, the internal Wi‑Fi module may be failing; replace the thermostat.

When to call a professional: For persistent network issues, contact your ISP or Amana support.