American Standard Scheduling / Timekeeping Issue

Thermostat does not follow programmed schedule; temperature changes at unexpected times

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Possible Causes

Incorrect time or time zone, Schedule overridden by hold, Cloud sync conflicts, Firmware bug

How to Fix / Troubleshooting

Safety: No electrical work is required.

  • Verify time and time zone: In settings, ensure the clock and time zone are correct. Enable automatic time sync if available.
  • Check holds: Cancel any temporary or permanent holds that may override the schedule.
  • Review schedule: Use the thermostat or app to review each day’s schedule and correct any unintended setpoints.
  • Sync account: Log out and back into the American Standard app to refresh cloud schedules.
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Repair Difficulty

Very Easy 1/5
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