Ariston Open-Window Detection / Sensor Integration Failure

Thermostat fails to detect open windows or does not activate energy-saving features when windows are opened.

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Possible Causes

Window sensors not paired or supported, Feature disabled in settings, Temperature drop threshold not met, Faulty external contact input

How to Fix / Troubleshooting

Safety: No mains work required.

  • Check feature settings: Ensure open-window detection is enabled in the thermostat or app settings.
  • Pair sensors: If using Ariston-compatible window/door sensors, confirm they are correctly paired and assigned to the right room.
  • Test manually: Open a window for several minutes and observe if the thermostat detects a rapid temperature drop; adjust sensitivity if configurable.
  • Use external contact input: For wired contacts, verify they are connected to the correct input terminals and that the input type (NO/NC) is set correctly.
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Repair Difficulty

Easy 2/5

Required Part

Ariston Window/Door Sensor
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