Atlantic
Unstable Wi‑Fi Connection
Thermostat loses Wi‑Fi connection intermittently but continues to control temperature locally.
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Possible Causes
Weak signal, Channel congestion, Router power‑saving features, Interference from neighboring networks
How to Fix / Troubleshooting
Safety first: No internal access required.
- Step 1 – Check signal strength: In the thermostat menu or app, view Wi‑Fi signal level. If low, move the router closer or add a Wi‑Fi extender.
- Step 2 – Change channel: Log into your router and set the 2.4 GHz channel to a less congested one (1, 6, or 11).
- Step 3 – Disable router eco modes: Turn off aggressive power‑saving or automatic disconnection of idle devices.
- Step 4 – Fixed IP (optional): Assign a DHCP reservation for the thermostat to avoid IP conflicts.
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Repair Difficulty
Very Easy
1/5
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