Atlantic Power Brownout or Grounding Issue

Thermostat powers on but frequently reboots or flickers when heating or cooling starts.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Weak 24 V transformer sagging under load, Shared transformer with heavy loads, Loose common (C) connection, Electrical noise from compressor or pump

How to Fix / Troubleshooting

Safety first: Turn off power to the HVAC system before inspecting wiring.

  • Step 1 – Check C wire: Ensure the C (common) wire is securely connected at both the thermostat backplate and the HVAC control board.
  • Step 2 – Measure voltage under load: With a multimeter, measure 24 V AC at the thermostat while the system is idle and while heating/cooling is running. A large drop indicates a weak transformer or wiring issue.
  • Step 3 – Inspect transformer rating: Confirm the VA rating of the transformer is sufficient for all connected loads (thermostat, zone valves, etc.). Upgrade if undersized.
  • Step 4 – Separate power supplies: If multiple devices share the same transformer, consider adding a dedicated transformer for the thermostat and controls.
  • Step 5 – Replace thermostat if needed: If supply is stable but reboots continue, the thermostat’s internal regulator may be faulty and the unit should be replaced.
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Repair Difficulty

Medium 3/5

Required Part

24 V Transformer / Thermostat Power Circuit
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