Baxi No Heat Demand Reaching Boiler

Thermostat appears on but boiler does not fire when heat is requested; no error code on thermostat.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Incorrect wiring between receiver and boiler, Stuck open relay contacts, Boiler set to standby or external control disabled, Faulty Baxi receiver output

How to Fix / Troubleshooting

Safety first: Boiler and receiver wiring carry mains voltage. Isolate power before removing covers.

Steps to check:

  • 1. Confirm thermostat is calling for heat: Raise the set temperature above room temperature and ensure the thermostat indicates a heating demand (flame icon or similar).
  • 2. Check receiver status: Observe the receiver LEDs; a specific LED usually indicates active heat demand. If no LED, the RF link or control logic may be faulty.
  • 3. Listen for relay click: When demand starts, you should hear a click from the receiver. No click suggests a failed relay or control circuit.
  • 4. Verify boiler settings: On the Baxi boiler control panel, ensure that external control is enabled and that the boiler is not in holiday or standby mode.
  • 5. Test boiler with manual link: If competent and following the boiler manual, temporarily bridge the boiler’s room thermostat terminals. If the boiler fires, the issue is with the thermostat/receiver side.

When to call a professional: If the boiler responds to a manual link but not to the receiver, the receiver module or its wiring must be repaired or replaced by a heating engineer.

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Repair Difficulty

Hard 4/5

Required Part

Baxi smart thermostat receiver module
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