C19
Bosch EasyControl
Time Synchronization / NTP Error
Bosch EasyControl displays error C19 and cannot complete time synchronization or shows incorrect time repeatedly.
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Possible Causes
No internet access for NTP, Router blocking NTP ports, Incorrect time zone settings in app, Internal real-time clock fault
How to Fix / Troubleshooting
Safety first: No electrical risk; this is a network/configuration issue.
- 1. Confirm internet access: Ensure the EasyControl has a working internet connection (no C6 error).
- 2. Check router settings: Allow NTP (Network Time Protocol) traffic or disable strict firewall rules that may block time servers.
- 3. Verify time zone: In the Bosch EasyControl app, ensure the correct region and time zone are selected.
- 4. Manual time (if available): Set the time manually as a temporary workaround if the option exists.
Professional help: If C19 persists with good internet and correct settings, the internal clock hardware may be faulty and the unit may require replacement.
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Repair Difficulty
Very Easy
1/5
Required Part
Bosch EasyControl real-time clock circuit
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