Carrier
Humidity Sensor Misreading
Thermostat shows very high or very low indoor humidity readings that do not match actual conditions.
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Possible Causes
Contaminated or failed internal humidity sensor, Thermostat exposed to steam or condensation, Dust buildup in sensor vents, Incorrect humidity calibration
How to Fix / Troubleshooting
Safety first: No high-voltage work is required.
- Step 1 – Verify with hygrometer: Place a standalone hygrometer near the thermostat and compare humidity readings.
- Step 2 – Clean sensor vents: Use a soft brush or compressed air to gently clean the small vents on the thermostat housing.
- Step 3 – Avoid moisture sources: Ensure the thermostat is not located near bathrooms, kitchens, or humidifiers where steam can affect readings.
- Step 4 – Adjust calibration: If the thermostat allows humidity offset, adjust it to match the reference hygrometer.
- Step 5 – Replace thermostat: If readings remain inaccurate, the internal humidity sensor is likely failed.
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Repair Difficulty
Easy
2/5
Required Part
Carrier Smart Thermostat
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