Carrier Real-Time Clock / Backup Power Issue

Thermostat time and date keep resetting after power interruptions.

Advertisements

Possible Causes

No internal backup battery or failed backup cell, Firmware bug affecting time sync, Thermostat not connected to internet for NTP sync

How to Fix / Troubleshooting

Safety first: No high-voltage work is required.

  • Step 1 – Connect to Wi‑Fi: Ensure the thermostat is connected to the internet so it can automatically sync time.
  • Step 2 – Check for firmware updates: Update thermostat firmware to the latest version.
  • Step 3 – Manually set time: Set the correct time and date in the thermostat settings and monitor for resets.
  • Step 4 – Replace thermostat: If time resets persist without power loss, the internal clock or backup power circuit may be defective.
Advertisements

Repair Difficulty

Very Easy 1/5

Required Part

Carrier Smart Thermostat
Check Price on Amazon

We may earn a commission from links on this page.

Advertisements