Danfoss Ally Overheating Underfloor Heating

Underfloor heating controlled by Danfoss Ally becomes excessively hot in some areas, risking floor damage.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Floor sensor not installed or not connected, Maximum floor temperature limit set too high, Thermostat configured to use room sensor only, Stuck open actuator on manifold

How to Fix / Troubleshooting

Safety first: Overheated floors can damage flooring and pose a burn risk. Reduce heating immediately.

Steps:

  • Lower setpoint: Immediately reduce the thermostat setpoint or switch the zone off.
  • Verify floor sensor: Check that a Danfoss floor sensor is installed and correctly wired to the thermostat. If not, install one if required by the floor manufacturer.
  • Adjust limits: In the installer menu, set a safe maximum floor temperature (typically 27–29°C for wooden floors, per manufacturer guidance).
  • Inspect actuators: Check the underfloor manifold actuators controlled by Ally. Replace any actuator that remains open when it should be closed.
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Repair Difficulty

Medium 3/5

Required Part

Danfoss NTC Floor Sensor and Manifold Actuators
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