Thermostat shows E16 and indicates pump or boiler control error; heating system does not start.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Boiler and pump circuits involve mains voltage. Isolate power to the boiler and wiring centre before opening any covers.
Steps to diagnose and fix:
- 1. Check boiler demand wiring: Verify that the thermostat or wiring centre "call for heat" terminals are correctly wired to the boiler's control input as per both Danfoss and boiler manuals.
- 2. Inspect relay contacts: In the wiring centre, locate the boiler/pump relay. Look for signs of overheating or burning. If the relay is modular, it may be replaceable; otherwise, the wiring centre PCB must be replaced.
- 3. Test continuity: With power OFF, measure continuity across the boiler demand contacts when the thermostat is calling for heat (you may need to simulate this per Danfoss instructions). No change indicates a faulty relay.
- 4. Check boiler safety circuits: Ensure that boiler pressure, overheat, and external interlocks are all satisfied. A broken safety loop can prevent boiler start and be interpreted as an output fault.
- 5. Replace faulty module: If the Danfoss wiring centre or relay is defective, replace with an identical model. Reconnect wiring exactly as before and test operation.
When to call a professional: Boiler control wiring should be handled by a qualified heating engineer or electrician.
Repair Difficulty
Required Part
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