E19
Danfoss
Non-Volatile Memory Fault
Thermostat shows E19 and indicates internal memory or configuration storage error.
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Possible Causes
Worn-out EEPROM/flash cells, Corrupted configuration data, Power surges during write operations, Manufacturing defect in memory chip
How to Fix / Troubleshooting
Safety first: Disconnect power before opening the thermostat housing. Memory faults are internal; user repair is limited to resets and configuration.
Steps to diagnose and fix:
- 1. Backup settings (if possible): Use the Danfoss app or service tool to export or note down schedules and configuration.
- 2. Perform a full reset: Execute a factory reset from the thermostat menu. This will erase stored data and may bypass corrupted entries.
- 3. Reconfigure system: Manually re-enter all settings, schedules, and sensor configurations. Monitor for recurrence of E19.
- 4. Avoid frequent reprogramming: Reduce the frequency of configuration changes to minimize further wear on memory cells.
- 5. Replace thermostat if E19 returns: Persistent memory errors indicate failing hardware. Replace the thermostat with a new Danfoss smart model.
When to call a professional: For systems integrated into BMS or complex multi-zone setups, coordinate replacement with a professional installer.
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Repair Difficulty
Easy
2/5
Required Part
Internal EEPROM / Flash Memory
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