E2
Eurotronic
External / Floor / Remote Sensor Fault
Thermostat shows E2 and radiator valve does not regulate temperature correctly.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Remote NTC sensor open circuit, Remote NTC sensor shorted, Incorrect sensor type configured in thermostat menu, Loose terminal connection on sensor input
How to Fix / Troubleshooting
Safety: Disconnect power to the thermostat or remove batteries before touching wiring terminals.
- Check configuration: In the Eurotronic thermostat menu, verify that the correct sensor mode is selected (e.g., internal, external, or floor sensor). If no external sensor is installed, disable that option to clear E2.
- Inspect wiring: If an external/floor sensor is used, open the thermostat and check that the sensor wires are firmly clamped in the designated sensor terminals (often marked S1/S2 or NTC). Tighten any loose screws.
- Check cable damage: Follow the sensor cable along the wall or floor entry. Look for cuts, staples through the cable, or crushed insulation. Repair or replace damaged cable.
- Test sensor: With the sensor disconnected and power off, measure resistance with a multimeter. Compare to Eurotronic’s NTC curve (approx. 10kΩ at 25°C). Replace the sensor if resistance is far off or unstable.
- Replace sensor: Install a new Eurotronic-compatible external/floor sensor, reconnect, and reconfigure the thermostat to use the external sensor.
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Repair Difficulty
Medium
3/5
Required Part
External / Floor NTC Sensor
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