Eurotronic Child Lock / Local Lockout Issues

Thermostat or TRV frequently shows child lock or locked symbol and cannot be adjusted locally.

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Possible Causes

Child lock enabled in app or on device, Central controller enforcing lock, Stuck lock button, Firmware misinterpreting key presses

How to Fix / Troubleshooting

Safety: No electrical work is required.

  • Disable lock in app: Open the Eurotronic app and check if child lock or local lock is enabled for the device. Disable it if not needed.
  • Use unlock sequence: Follow the manual’s key combination (e.g., hold two buttons for several seconds) to unlock the device.
  • Check for stuck buttons: Ensure no button is physically stuck in the pressed position.
  • Update firmware: Install the latest firmware to correct any lock-related bugs.
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Repair Difficulty

Very Easy 1/5

Required Part

Firmware / User Interface Buttons
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