Eurotronic
Child Lock / Local Lockout Issues
Thermostat or TRV frequently shows child lock or locked symbol and cannot be adjusted locally.
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Possible Causes
Child lock enabled in app or on device, Central controller enforcing lock, Stuck lock button, Firmware misinterpreting key presses
How to Fix / Troubleshooting
Safety: No electrical work is required.
- Disable lock in app: Open the Eurotronic app and check if child lock or local lock is enabled for the device. Disable it if not needed.
- Use unlock sequence: Follow the manual’s key combination (e.g., hold two buttons for several seconds) to unlock the device.
- Check for stuck buttons: Ensure no button is physically stuck in the pressed position.
- Update firmware: Install the latest firmware to correct any lock-related bugs.
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Repair Difficulty
Very Easy
1/5
Required Part
Firmware / User Interface Buttons
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