Fibaro Inclusion Failure

Thermostat cannot be added (included) to Fibaro Z‑Wave network

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Possible Causes

Device not in inclusion mode, Z‑Wave network at capacity, Incorrect frequency region, Previous inclusion not properly cleared

How to Fix / Troubleshooting

Safety first: No mains wiring changes are needed.

Steps to resolve inclusion issues:

  • 1. Exclude first:
    • Use the Fibaro controller to perform an exclusion on the thermostat, even if it was never included.
  • 2. Factory reset:
    • Reset the thermostat to factory defaults following the manual.
  • 3. Bring controller close:
    • Perform inclusion with the controller or a portable inclusion device within a few meters of the thermostat.
  • 4. Check region/frequency:
    • Ensure the thermostat's Z‑Wave frequency matches your controller's region (e.g., EU vs US).
  • 5. Clear network capacity:
    • If the controller is near its device limit, remove unused nodes.

When to call a professional: For large networks or persistent inclusion problems, a Fibaro integrator can analyze controller logs and RF conditions.

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Repair Difficulty

Easy 2/5
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