Thermostat does not follow programmed schedule; temperature holds at one setting or changes at wrong times.

Safety first: No high‑voltage work is required.

• Step 1 – Check current mode: On the thermostat or in the Geo app, verify that Schedule mode is enabled and that the thermostat is not in a permanent Hold.
• Step 2 – Verify time and time zone: Ensure the thermostat's clock and time zone are correct. Incorrect time can cause schedule events to trigger at the wrong times.
• Step 3 – Review schedule: Edit the schedule and confirm that events are set for the correct days and times, with no overlapping or conflicting entries.
• Step 4 – Clear and recreate schedule: Delete the existing schedule and create a new one from scratch, then monitor behavior for 24–48 hours.
• Step 5 – Firmware update: Update the thermostat firmware via the Geo app to address any known scheduling issues.