Geo Phantom Outdoor Sensor Reading

Thermostat shows outdoor temperature even though no outdoor sensor is installed, and the value is clearly wrong.

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Possible Causes

Outdoor sensor feature enabled without sensor, Misinterpreted data from heat pump defrost board, Firmware bug in sensor detection, Noise on sensor input terminals

How to Fix / Troubleshooting

Safety first: Turn off HVAC power at the breaker before adjusting wiring if needed.

  • Step 1 – Check sensor settings: In the thermostat menu, navigate to Sensors and disable any outdoor sensor option if no physical sensor is installed.
  • Step 2 – Inspect sensor terminals: Ensure that no stray wires or jumpers are connected to the outdoor sensor terminals on the Geo wall plate.
  • Step 3 – Firmware update: Update the thermostat firmware via the Geo app to correct any known sensor detection issues.
  • Step 4 – Monitor readings: After disabling the feature and updating firmware, verify that the outdoor temperature display is removed or shows data only from a valid source.
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Repair Difficulty

Very Easy 1/5

Required Part

Sensor Configuration / Outdoor Sensor Input
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