P030
GLAS Occupancy / Proximity Sensor Failure

Thermostat displays P030 and motion/occupancy detection does not work; GLAS does not switch between occupied and unoccupied modes.

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Possible Causes

Failed IR/proximity sensor on GLAS sensor board, Obstruction or dirt over sensor window, Firmware bug in occupancy algorithm, Internal connector issue to sensor board

How to Fix / Troubleshooting

Safety: No high‑voltage work is needed.

  • Step 1 – Clean sensor area: Wipe the front of the thermostat gently with a dry microfiber cloth to remove dust or smudges that may block the sensor.
  • Step 2 – Check settings: In GLAS settings, verify that occupancy detection and any related energy‑saving modes are enabled.
  • Step 3 – Test motion detection: Stand directly in front of the thermostat and move your hand slowly within 1–3 feet to see if the display wakes or status changes.
  • Step 4 – Reboot and update: Power cycle the thermostat and install any available firmware updates.
  • Step 5 – Replace thermostat: If P030 remains and occupancy features never respond, the internal occupancy sensor has failed. Replace the GLAS thermostat.
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Repair Difficulty

Easy 2/5

Required Part

GLAS Occupancy / Proximity Sensor Board
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