F.05
Glow-worm Relay / Output Fault in Thermostat or Receiver

Thermostat shows F.05 and heating cannot be enabled

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Stuck heating relay in RF receiver, Burnt relay contacts on wall‑mounted receiver, Faulty solid‑state output on eBus interface, Overload on switched live output

How to Fix / Troubleshooting

Safety: The receiver/backplate is usually mains powered. Isolate power at the fused spur and verify dead before removing covers.

Steps:

  • Identify whether your Glow‑worm smart thermostat uses an RF receiver (with a relay) or an eBus digital interface. The receiver is typically near the boiler.
  • With power off, remove the receiver cover and visually inspect the PCB for burn marks around the relay or output terminals.
  • Check that the load connected to the receiver (boiler switched live or zone valve) is within the rated current of the relay. Overloading can weld contacts.
  • Restore power and, using the thermostat, command heating ON and OFF while listening for a click from the relay. No click or continuous click may indicate a stuck or failed relay.

Remedy:

  • If the relay is stuck or the PCB is heat‑damaged, replace the complete Glow‑worm RF receiver or interface unit; the relay is not normally serviced separately.
  • Ensure the connected boiler or valve wiring is correct and that no short circuits exist on the switched live output.
  • After replacement, re‑pair the thermostat with the new receiver and test operation.
  • If you are not confident working with mains wiring, use a qualified heating engineer or electrician.
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Repair Difficulty

Hard 4/5

Required Part

Glow-worm RF receiver / relay module
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