Glow-worm Electrical Interference / Poor Power Supply

Thermostat backlight or display flickers when boiler or other loads switch on

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Shared neutral or earth issues in wiring center, Inductive kickback from pumps or valves, Inadequate suppression on boiler or pump, Loose neutral connection to thermostat supply

How to Fix / Troubleshooting

Safety: This involves mains wiring. Isolate power at the fused spur and verify dead before opening any wiring center or boiler.

Steps:

  • Inspect the wiring center for loose neutrals or shared neutrals between high‑load devices and the thermostat supply.
  • Ensure the thermostat or receiver is supplied from a stable circuit, ideally separated from heavy inductive loads where possible.
  • Check that pumps and motorised valves have proper suppression (factory‑fitted snubbers or capacitors) and that earth connections are secure.
  • Tighten all terminal screws and look for signs of overheating or arcing.

Remedy:

  • Correct wiring faults and, if necessary, have an electrician install additional suppression devices on problematic loads.
  • If flicker persists and only affects the thermostat, its internal power supply may be sensitive or damaged; replace the thermostat head or receiver.
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Repair Difficulty

Professional Required 5/5

Required Part

Glow-worm thermostat power supply / wiring center
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